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Have questions about our products, shipping, new releases, or any other comments? Send us a message and we'll get back to you as soon as possible with the answers!
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
Please reach us at support@apollosaromas.com if you cannot find an answer to your question.
We have two shipping options available, and whichever one you select is the one you will get! Keep in mind, however, that orders are subject to a 1-3 business day processing time including the 3-day shipping option! Please allow us up to the 3 days before you reach out regarding the status of your package! Thank you.
You will receive an email and/or a text message when your order is shipped (please ensure you provide the correct contact details at the checkout). The method of contact will contain your tracking number and any other necessary details.
If you receive a damaged or defective product, please contact our customer support team immediately. You can reach out to us via email at support@apollosaromas.com. Our dedicated team will assist you in resolving the issue promptly. Please provide details about the damage or defect, along with your order number and any relevant photos, so that we can address the matter effectively. Your satisfaction is our priority, and we will work tirelessly to ensure that you receive a satisfactory resolution to your concern.
At our company, we prioritize both quality assurance and competitive pricing to ensure that our customers receive the best possible products and value. Unfortunately, once an order is placed it cannot be canceled. However, we understand that circumstances may change, and we are more than happy to assist you with any adjustments to your shipping details, such as address changes or delivery preferences, as long as your order has not yet been shipped. Please feel free to reach out to our customer support team as soon as possible, and we will do our utmost to accommodate your request.
We accept all major credit cards, PayPal, and Apple Pay.
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